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elament
Yearling
United Kingdom
942 Posts |
 Posted - 08/02/2010 : 11:11:01
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Well I have to admit I am astounded. I been having trouble with habistat stats recently had a couple loose the plot which with insight now may have been caused by the way I was regulating and monitoring them and over the weekend the one on Xenas viv lost its heat light (although fortuneatly it was still heating the mat). I thought I was going to have trouble with this but after speaking to eurorep they arranged through my rep dealer to have a replacement dropped off tonight. Finally a manufacturer that gives a damn. Blimey! |
1.1.0 Amel Corns Colin and Xena
1.0.0 Dog Talan
1.1.0 Cats Wotsit and Willow
1.0.0 Ferret Chaos
Location: Lowestoft Suffolk |
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lee2308
The Corn Snake Moderator
United Kingdom
3348 Posts |
Posted - 08/02/2010 : 12:51:10
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| habistat do stand by their warranties,you can always send them back to be fixed even if you dont have the receipt if you email them first |
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elament
Yearling
United Kingdom
942 Posts |
Posted - 08/02/2010 : 13:18:41
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Yeah which is fine if you have a spare you can use while the original is being repaired which I dont and they were sympathetic and arranged for a straight swap for a newun which shocked me.
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1.1.0 Amel Corns Colin and Xena
1.0.0 Dog Talan
1.1.0 Cats Wotsit and Willow
1.0.0 Ferret Chaos
Location: Lowestoft Suffolk |
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a33272
our battery charger
United Kingdom
3063 Posts |
Posted - 08/02/2010 : 19:38:12
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| everyone thats had problems with there habistat ones have always commented on how impressed they were with the manufacturer, any make stat can fail but habistat give a longer warranty than any and seam to stand by there word |
   
0.1.0 creamsicle corn-Marmalade
1.0.0 jungle carpet python-Bumble
1.0.0 corn Casper
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eeji
The Morph Master
United Kingdom
4335 Posts |
Posted - 08/02/2010 : 19:49:22
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quote:
Originally posted by a33272
everyone thats had problems with there habistat ones have always commented on how impressed they were with the manufacturer, any make stat can fail but habistat give a longer warranty than any and seam to stand by there word
they have a lot of faulty stats then?  |
Forum - Guide to Cornsnake Morphs - Punnett Square Calculator - Breeder Directory
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a33272
our battery charger
United Kingdom
3063 Posts |
Posted - 08/02/2010 : 20:29:38
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| no but alot of people have them all mine are an ive never had a problem but atleast i know i got 3-4 years left of warranty if i do compaired to the one microclimte i got that broke 14 months old |
0.1.0 creamsicle corn-Marmalade
1.0.0 jungle carpet python-Bumble
1.0.0 corn Casper
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elament
Yearling
United Kingdom
942 Posts |
Posted - 08/02/2010 : 21:21:12
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| yep cant knock em nice to get good service for once |
1.1.0 Amel Corns Colin and Xena
1.0.0 Dog Talan
1.1.0 Cats Wotsit and Willow
1.0.0 Ferret Chaos
Location: Lowestoft Suffolk |
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gingerpony
Queen Bee
United Kingdom
10455 Posts |
Posted - 08/02/2010 : 21:35:48
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| yeah, microclimate only offer a 12 month warranty compared to Habistat's 5 years........ |
cornsnakes, ratsnakes, bullsnakes, boas and day geckos
Location:Leeds/York/Selby area |
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eeji
The Morph Master
United Kingdom
4335 Posts |
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gingerpony
Queen Bee
United Kingdom
10455 Posts |
Posted - 09/02/2010 : 20:43:43
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lol i think if something breaks it's most likely to be outside the warranty period, whether thats 12 months or 12 years lol  |
cornsnakes, ratsnakes, bullsnakes, boas and day geckos
Location:Leeds/York/Selby area |
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Habistat and Eurorep
