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rubi
Hatchling

United Kingdom
374 Posts
Posted - 25/07/2012 :  20:27:18  Show Profile  Reply with Quote
ok so the new viv turned up rather unexpectadly yesterday..went to put it together and the plastic runner for the glass was snapped in to and the wooden panel that the runner sits on was also broken so got to send it back...sooo looking forward to setting it up aswell :(

Figs
Fully Grown Corn

United Kingdom
3319 Posts
Posted - 25/07/2012 :  20:41:55  Show Profile  Reply with Quote
Bad times!!
I've heard of stuff like that happening a lot with vivs in'th post
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rubi
Hatchling

United Kingdom
374 Posts
Posted - 25/07/2012 :  20:44:33  Show Profile  Reply with Quote
yeah so gutting..it suprised me that was those bits that broken as were well backed and supported..was more annoying as wasnt expecting it for a week atleast but arrived on same day as got dispatch notification so was extra excited lol
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coxymk2
Sub Adult

United Kingdom
1245 Posts
Posted - 25/07/2012 :  22:16:05  Show Profile  Reply with Quote
Where did you buy it from?
0.0.1 ANERY (Liquorice)
0.0.1 CAROLINA (Bangle)
0.0.1 AMEL (Boozer)
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scottishbluebird
it is all my fault

United Kingdom
8403 Posts
Posted - 25/07/2012 :  22:48:12  Show Profile  Reply with Quote
Nightmare

0.1.0 Corn - Kellogs
1.0.0 Hognose - Storm
0.1.0 Staffy - Lyla
1.0.0 Spaffy(staffy x springer)-Spyro
1.0.0 Ferret - Peanut R.I.P
0.1.0 Crestie - Fudge. Wish List - Pygmy hedgehog. Tropiocolotes
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lupi lou
Fully Grown Corn

United Kingdom
3670 Posts
Posted - 25/07/2012 :  23:02:36  Show Profile  Reply with Quote
thats a bummer, hope the replacement dosnt take to long to arrive

1.0.1 Corns
0.1.0 Dog: springer
1.0.0 Horse
0.4.0 Gerbils
2.2.0 Leopard gecko
0.2.0 Cave gecko
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Hissyfit
Fully Grown Corn

United Kingdom
2214 Posts
Posted - 25/07/2012 :  23:03:59  Show Profile  Reply with Quote
Never mind, as long as they sort it I had the same
thing happen with Falco's new viv, very annoying !
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rubi
Hatchling

United Kingdom
374 Posts
Posted - 26/07/2012 :  10:01:38  Show Profile  Reply with Quote
yeah they will sort it have emailed pics they just need to decide whether to replace parts or the whole thing
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