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n/a
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288 Posts
Posted - 19/01/2011 :  19:11:04  Show Profile  Reply with Quote
If they can't be bothered returning my calls then they don't deserve my money. S*d em.
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Sta~ple
qeeun speler

United Kingdom
6129 Posts
Posted - 19/01/2011 :  19:54:26  Show Profile  Click to see Sta~ple's MSN Messenger address  Reply with Quote
TSM Has excellent customer service I think! I've e-mailed them twice and I got replies back swiftly! Shame theres no on-line order form :( dis-like talking to people XD


A very special super, duper thanks for K :3
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n/a
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288 Posts
Posted - 19/01/2011 :  20:37:44  Show Profile  Reply with Quote
I'm talking about http://anfrozenfoods.co.uk/
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Sta~ple
qeeun speler

United Kingdom
6129 Posts
Posted - 19/01/2011 :  20:54:04  Show Profile  Click to see Sta~ple's MSN Messenger address  Reply with Quote
I know :p I've never contacted them so I wouldn't know their customer service but I do know TSM's is great.


A very special super, duper thanks for K :3
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n/a
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288 Posts
Posted - 20/01/2011 :  09:59:25  Show Profile  Reply with Quote
After the complete lack of customer service from http://anfrozenfoods.co.uk/, i rang http://www.reptilecentre.com/. The member of staff i spoke with was very helpful, answering any questions i had and assisting me with ordering the correct size mice for my babies. Order placed and arrived here in perfect condition, well packed and frozen. Thats what i call decent customer service
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a33272
our battery charger

United Kingdom
3063 Posts
Posted - 20/01/2011 :  12:05:01  Show Profile  Visit a33272's Homepage  Send a33272 an AOL message  Click to see a33272's MSN Messenger address  Reply with Quote
what did u order and how much did it cost so people can compair


0.1.0 creamsicle corn-Marmalade
1.0.0 jungle carpet python-Bumble
1.0.0 corn Casper
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n/a
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288 Posts
Posted - 20/01/2011 :  12:35:59  Show Profile  Reply with Quote
I ordered 25 large mice as a start just to be able to evaluate service provided. Worked out just over £1 per large mouse, single delivery charge of £9.95 (this included other items delivered at same time) and its express delivery before 12.

It is more expensive but as far as i'm concerned the level of service provided both in terms of goods and their support on the phone i'm more than happy.
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