| Author |
 Topic  |
|
|
Gaz_1989
Yearling
United Kingdom
931 Posts |
 Posted - 17/01/2011 : 09:30:08
|
A few people have asked me to let them know how i get on with surrey pet supplies.
I telephoned this morning to check if there is a next day delivery option, but there isnt :-(
I placed my order on the internet about 5 minutes ago, email confirmation states that orders will be despatched within 3-5 working days but can take 10 days.
If it is going to take this long then i will be disappointed, however i have taken the gamble due to there excellent prices.
I have always used 888 reptiles, although expensive, they have always had my order with me the next morning.
I will keep you updated,
Gaz |
0.0.1 CB15 Amel Corn - Billy
1.0.0 CB16 Brazilian Rainbow Boa - Hunter |
|
|
Mort13
Fully Grown Corn
United Kingdom
5599 Posts |
Posted - 17/01/2011 : 10:02:34
|
I got my second viv from there ready for when my snakes are bigger.
They were fantastic,I ordered on a Friday (I think). They rang me on Monday and asked me if Wednesday would be a good day to deliver. I've never received such a well packaged item,took me ages to get into it lol.
I'd order from them again with no hesitation.
Cross finger you don't have to wait the 10 days. |
      
3.1.0 Corn snakes, 1.0.0 T-Albino Cape House Snake, 0.1.0 Western Hognose,
1.0.0 MBK, 0.1.0 Childrens Python, 1.0.0 Nicaraguan Dwarf Boas
0.0.1 Occelated Skink, 1.0.0 Leopard Gecko, 1.0.3 Tarantulas, 0.0.2 Damon diadema
1.0.0 C0ckatiel,
|
 |
|
|
sullysteve
Yearling
United Kingdom
507 Posts |
Posted - 17/01/2011 : 10:36:33
|
Yea, Delivery can take a while. Usually if your item is out of stock. For example, if you order a viv which is in stock, but then you also order a water dish that is out of stock then they will only dispatch once all items are available for delivery. I dont think it mentions if items are in stock or not.
And yea, the packaging would keep your items safe through a neuclear war! |
   
1.0 Corns Geoff (Ghost)
0.1 Brazilian Rainbow Boa - Heidi
1.1 Kings - Pete (Florida) + Mamba (Cali Stripe)
1.2 Ball Pythons (Pastel + Bumblebee + Normal)
Location : Warrington, Cheshire |
|
|
|
Gaz_1989
Yearling
United Kingdom
931 Posts |
Posted - 17/01/2011 : 10:47:31
|
Fingers crossed everything is in stock! I've ordered quite a list so something may not be.
Gaz |
0.0.1 CB15 Amel Corn - Billy
1.0.0 CB16 Brazilian Rainbow Boa - Hunter |
|
|
|
herriotfan
Fully Grown Corn
United Kingdom
5853 Posts |
Posted - 17/01/2011 : 11:16:58
|
Hope you get your delivery quickly. Keep us updated, it's always good to get feedback on a firm for future reference.  |
Husband....Very Understanding!!! (Phil)
Son & Daughter (Kevin & Carol)
Granddaughter (Eva)
3.4.0 Cornsnakes Amel (Sidney) Caramel Stripe (Sultan) Amber (Cleo) Carolina (Phoebe) Anery Motley Stripe (Penny) Snow (Lily) Caramel (Holmes)
1.2.0 Royal Pythons(Peeps, Pandora & Pepsi)
1.0.0 Hognose (Hudson)
2.1.0 Dogs (Dillon, Alfie, Ellie)
0.1.0 Senegal Parrot (Peanut)
1.1.0 Bearded Dragons (Bonnie & Clyde)
1.0.0 Crested Geckos (Echo)
0.2.1 Hermanns Tortoises (Ebbie, Rosie & Twiglet)
0.1.0 Guinea Pig (Dolly-Pipsqueak)
0.1.9 Tarantulas (Poppy, Gypsy, Bumble, Insey Winsey, Sonic, Cookie, Raven, Fudge, Titch & Sox)
??? Foster animals
Location: Near Saffron Walden, Essex
|
|
|
|
tehbunneh
Hatchling
United Kingdom
390 Posts |
Posted - 17/01/2011 : 12:33:57
|
| I found it was the courier service they use that are the ones that don't get stuff to you on time. I ordered around 3-4 other items alongside my viv I bought from them, and though all of that stuff arrived on the day we arranged, the viv - the reason for the call to arrange, to make sure nothing was broken! - was not delivered at the same time. The fault was with City Link having a back-log of items, and I then continued to miss delivery of it due to work and then having to return home to Surrey, where my parents live as is! I went in, and luckily, my neighbour had picked it up on the fourth attempt as we were out, but hell, its the couriers that screw you up, not the SPS people. They were nice as pie, and checked it all out for me, so I would recommend them, but certainly not the courier they use x.x |
EMZ - WORCESTER, UK
3.2.0 Corn Snakes
Conan (CB09 Carolina); Ripley (CB09 Ghost); Widget (CB09 Hypo Pewter); Dexter (CB10 Granite); Boa'tata (CB10 Bloodred)
0.1.0 Taiwanese Beauty
Taiki (CB11)
1.0.0 Mexican Black Kingsnake
Tanis (CB10)
0.0.1 Amazon Tree Boa
Winston (CB??) |
|
|
|
Gaz_1989
Yearling
United Kingdom
931 Posts |
Posted - 17/01/2011 : 12:39:49
|
Cheers herriotfan. I like to let people know about companies as I know what it's like not knowing wether to trust a new supplier, especially online.
Gaz |
0.0.1 CB15 Amel Corn - Billy
1.0.0 CB16 Brazilian Rainbow Boa - Hunter |
|
|
|
Invalid User
Account Deactivated
United Kingdom
0 Posts |
Posted - 17/01/2011 : 13:52:20
|
I will be intersted to find out how you get on as I plan to order some vivs from them later in the year.
Hope your stuff arrives nice and quickly for you. |
|
|
|
Gaz_1989
Yearling
United Kingdom
931 Posts |
Posted - 17/01/2011 : 20:01:25
|
I don't like being in the situation where I am "desperate" for these things to come and possibly waiting a few days. However I couldn't of justified getting my order from my local rep shop, even with my discount for virtually living there, the order would of been more than double what ive managed to get it for at Surrey pets.
Fingers crossed its here soon.
Gaz |
0.0.1 CB15 Amel Corn - Billy
1.0.0 CB16 Brazilian Rainbow Boa - Hunter |
|
|
|
Invalid User
Account Deactivated
United Kingdom
0 Posts |
Posted - 17/01/2011 : 20:13:41
|
| I know what you mean. Most of my stuff has come from ebay sellers which means waiting around for parcels that I really want to arrive asap but if I went to my local pet shop or reptile shop it would have cost me a fortune. |
|
|
|
gmac
The Scottish Admin
United Kingdom
5319 Posts |
Posted - 17/01/2011 : 20:25:02
|
7-10 days for delivery is generally the norm.
You say you don't like being in a situation where you are desperate for these to come, are they that urgent you cant wait the ten days. |
 |
|
|
|
Gaz_1989
Yearling
United Kingdom
931 Posts |
Posted - 17/01/2011 : 20:28:56
|
GMAC - They are urgent to the point that my first king snake is reserved at the reptile shop awaiting collection! And I've not got a setup for him yet!
Its not life or death, the bloke will hold him as long as needs be, I know him quite well. But I am very impatient! Lol. |
0.0.1 CB15 Amel Corn - Billy
1.0.0 CB16 Brazilian Rainbow Boa - Hunter |
|
|
|
gmac
The Scottish Admin
United Kingdom
5319 Posts |
Posted - 17/01/2011 : 20:32:21
|
if he is keeping the king for you then it is not really that urgent so its not a problem so don't panic or go stressing yourself out  |
|
|
|
|
Gaz_1989
Yearling
United Kingdom
931 Posts |
Posted - 17/01/2011 : 20:35:02
|
Haha. Thanks for the calming words.
My king is paid for and safe. I'm just very very impatient.
I will chill now. Lol.
Gaz |
0.0.1 CB15 Amel Corn - Billy
1.0.0 CB16 Brazilian Rainbow Boa - Hunter |
|
|
|
bigal
Egg
United Kingdom
70 Posts |
Posted - 18/01/2011 : 12:31:33
|
| Bought my Viv from them great price and it arrived in a couple of days. Never seen anything so well wrapped up. Was popping bubble wrap for a week lol |
  |
|
|
|
Gaz_1989
Yearling
United Kingdom
931 Posts |
Posted - 20/01/2011 : 09:31:07
|
Okay, for those who are interested...
Received an email yesterday from Surrey pets, parcel had been dispatched. Along with tracking number. Can't complain. Wish I could say the same for city link. I tracked the parcel online at 8.30 am to find that the delivery attempt failed at 8am, nobody was at the address and a card was pushed through. No knock on door and no card pushed through.
Rang depot and they will re attempt later today.
Surrey pets, spot on. City link - toss.
Gaz
|
0.0.1 CB15 Amel Corn - Billy
1.0.0 CB16 Brazilian Rainbow Boa - Hunter |
|
|
|
Gaz_1989
Yearling
United Kingdom
931 Posts |
Posted - 20/01/2011 : 20:28:28
|
City link arrived with my parcels at 4pm
I have been at work since 2pm but my better half assures me everything is there and well packaged so thumbs up Surrey reptiles.
And k can get my king now :-p |
0.0.1 CB15 Amel Corn - Billy
1.0.0 CB16 Brazilian Rainbow Boa - Hunter |
|
|
|
Mort13
Fully Grown Corn
United Kingdom
5599 Posts |
Posted - 21/01/2011 : 09:43:32
|
Excellent news. Glas you received your order quickly,just give yourself a few days to get through the packaging and you'll be able to get the new addition then
Does that mean new snakie pics soon then? |
3.1.0 Corn snakes, 1.0.0 T-Albino Cape House Snake, 0.1.0 Western Hognose,
1.0.0 MBK, 0.1.0 Childrens Python, 1.0.0 Nicaraguan Dwarf Boas
0.0.1 Occelated Skink, 1.0.0 Leopard Gecko, 1.0.3 Tarantulas, 0.0.2 Damon diadema
1.0.0 C0ckatiel,
|
|
|
|
Gaz_1989
Yearling
United Kingdom
931 Posts |
Posted - 21/01/2011 : 19:33:49
|
It certainly does!
I set the viv up at 2am this morning when I finished work and ran it overnight. The pulse stat is perfect! Less than 0.5c fluctuation.
And I collected my Cali king at 9am.
Well chuffed!
Gaz |
0.0.1 CB15 Amel Corn - Billy
1.0.0 CB16 Brazilian Rainbow Boa - Hunter |
|
|
|
MickyB
Egg
United Kingdom
55 Posts |
Posted - 22/01/2011 : 10:59:55
|
| il be spending a few quid here over the next couple of months |
|
|
| |
Topic |
|
Surrey Pet Supplies
