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matty18714
The Count of Corniness

United Kingdom
4428 Posts

Posted - 24/02/2009 :  17:56:55  Show Profile
One of my stats has decided it doesnt want to suppy heat anymore. I have even put the temp probe into the cold water bowl for 10 mins, it did nothing. Any help?

(habistat mat stat)

Edit - The power light is on though


Edited by - matty18714 on 24/02/2009 18:05:04

n/a
deleted

83 Posts

Posted - 24/02/2009 :  18:14:13  Show Profile
this also happened me and i found the problem was with the plug, the wire going into that needed just straightened out

0.1.0 boxer dog ruby
0.0.1 snow corn rocket
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matty18714
The Count of Corniness

United Kingdom
4428 Posts

Posted - 24/02/2009 :  18:20:01  Show Profile
Will try now

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Kazerella
The Corn Snake Admin

United Kingdom
3093 Posts

Posted - 25/02/2009 :  13:46:35  Show Profile  Visit Kazerella's Homepage
One of ours has just done that- when did you get it?

You get a year's guarentee anyway, so if it's still current- get it swapped



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Mancunian
Hatchling

United Kingdom
384 Posts

Posted - 25/02/2009 :  15:49:04  Show Profile
I thought Habistat gave a 10 year guarantee.

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1.0.0 Royal Python (Python regius) CB07 Tibo (Normal)
1.1.0 California Kingsnakes (Lampropeltis getula californiae) CB05 Luka (B&W Banded) CB06 Lucien (Albino Banded)



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matty18714
The Count of Corniness

United Kingdom
4428 Posts

Posted - 25/02/2009 :  18:21:31  Show Profile
Its a 5 year guarentee. I sent it off today.

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matty18714
The Count of Corniness

United Kingdom
4428 Posts

Posted - 03/03/2009 :  19:04:19  Show Profile
Got it back today. The Probe was fine, the green LED had failed.

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Kehhlyr
ǝʞɐɔ sǝʌoן

United Kingdom
8173 Posts

Posted - 03/03/2009 :  20:56:36  Show Profile  Visit Kehhlyr's Homepage  Click to see Kehhlyr's MSN Messenger address
quote:
Originally posted by matty18714

Got it back today. The Probe was fine, the green LED had failed.



Good turnaround time from them though, especially as last month was only a 28 day month.

Out of curiosity did you only pay for the outgoing postage?

-=Kehhlyr - The Resident Loon

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matty18714
The Count of Corniness

United Kingdom
4428 Posts

Posted - 03/03/2009 :  21:15:03  Show Profile
quote:
Originally posted by Kehhlyr

Out of curiosity did you only pay for the outgoing postage?



Yep

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