| T O P I C R E V I E W |
| rubi |
Posted - 15/09/2012 : 20:37:47
ok so got rubi out of viv for a hold today and when i shut the glass i realized that there was about a 3-5mm gap at the top right had corner between the glass edge and the wood. The bottom of the same side was flush against the wood. Looks like either the glass wasnt cut striaght or the wooden panel is warped. IM now worried rubi will escape. i have a wedge for where the panels join will this be enough to stop her pushing it open more? or can she just fit through the gap? |
| 8 L A T E S T R E P L I E S (Newest First) |
| rubi |
Posted - 16/09/2012 : 15:26:30
not goood at all. no i used blue lizard who were v appoligetic and always sent out for next day delivery..i think was more to do with the courier but as you said they should change the courier or something or mark them as fragile. I dont think i will use either again to be honest.
Im suprised they didnt sort them selves thats bad customer service.
Having said that i ordered some traininers through a company recently. They used a delivery company called hermes. Hermes left me slips saying if no contact made then will return after 3 attempts. However was no contact number on card and the website said had to ring company ordered from. did that they didnt even have the number for hermes and wouldnt help. After alot of googling found a number for hermes the option for waiting on delivery just took you back to main menu. When finally got through to someone they told me thet dont deal with people waiting on deliveries and couldnt help. luckily my partner was in for the 3rd attempt. I swear delivery companies just dont care any more |
| paulie78 |
Posted - 16/09/2012 : 14:22:07
quote:
Originally posted by rubi
Sorry Donnie i cant get a decent picture of it phone wont focus properlly.
THankyou scottishbluebird thats a brilliant idea, dont worry about sending one if can get that cheap from staples i can pick some up would prob cost more to post them lol.Shes been in the viv almost 2 months now cant believe i never noticed it before (clearly shes not noticed either luckily)
Paulie - i have had nothing but issues with this viv when first arrived plastic runner and wooden front panel both broken so new ones sent out but wooden pannel still broken, sent another and still broken only on the 4 th attempt was it ok..i dont know if was poor delivery people or bad quality..either way was not pleased.m
Lol Auld Baldy i am soooo glad i am not the only one that does that
Ugh dont talk to me about broken viv parts you didnt happen to buy it from seapets did you the last 4 ive ordered from them ive ended up having to request new parts for !! i think its just a crappy couriewr to be honest but considering the amount they must sell ud think theyd sort it out but now they dont even sort it out themselves they just tell u to go straight to hagendirectly and their complaints procedures non existent im done i shant use vivexotic or seapets again now unless i have too! |
| rubi |
Posted - 16/09/2012 : 12:27:44
Sorry Donnie i cant get a decent picture of it phone wont focus properlly.
THankyou scottishbluebird thats a brilliant idea, dont worry about sending one if can get that cheap from staples i can pick some up would prob cost more to post them lol.Shes been in the viv almost 2 months now cant believe i never noticed it before (clearly shes not noticed either luckily)
Paulie - i have had nothing but issues with this viv when first arrived plastic runner and wooden front panel both broken so new ones sent out but wooden pannel still broken, sent another and still broken only on the 4 th attempt was it ok..i dont know if was poor delivery people or bad quality..either way was not pleased.m
Lol Auld Baldy i am soooo glad i am not the only one that does that |
| Auld Baldy |
Posted - 16/09/2012 : 12:04:23
I'm thinking of fitting these binders to all the glass doors as a 'reminder' that it is open. Even being paranoid about closing and locking the doors, it is easy to leave one open when doing the rounds for spot cleaning and doing the water dishes.
The number of times I've sat down afterwards with a coffee then had that 'EEK! The door!!' moment does nothing for my blood pressure.  |
| paulie78 |
Posted - 16/09/2012 : 10:25:11
Have had the same problem with a few of mine and the two newst ones ive bought well lets just say vivexotic seemed to have changed the design and dont appear to have used to same level of qaulity components as they did before not impressed wont be buying anymore viv exotics now!! |
| Dancross0 |
Posted - 16/09/2012 : 10:01:58
Yep, binders work really well. You can get 5 of them from Staples for £2.50. |
| scottishbluebird |
Posted - 15/09/2012 : 23:11:58
I had the same problem i have clear plastic binders that i use it blocks the gap completely, does not get in the way, i can sent you one if you like? just email your address on scottishbluebird[at]aol.com just make it clear your from the forum, or i will delete it if i dont know who its from
 
Just cut length to size, slide over end of glass, then slide back a bit where the gap is
Our glass gap was at the bottom, like yours is about 3mm, i didnt want to risk escape!
MOD EDIT... tampered ya email address so spam bots don't use it :-) |
| Donnie |
Posted - 15/09/2012 : 21:54:13
Can you put some pictures up? |
