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 888 Reptiles and Viv-Exotic
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Gaz_1989
Yearling

United Kingdom
931 Posts

Posted - 28/01/2010 :  11:48:45  Show Profile  Reply with Quote
Just to let anyone know...

If you place an order with 888 Reptiles which includes a viv-exoic viv then the viv does not arrive with the rest of the order.

Ive just had my missus on the phone in tears (im at work) because my heat mat, thermometer and accessories arrived but the vivarium did not.

And when she told the parcel force guy the order was incomplete he just laughed at her and told her to sign. Needless to say i was fuming by this time and parcel force have had a very angry customer on the phone ready to rip the head off one of there delivery drivers!

The invoice states viv, mat, plants, thermometer etc, but the viv is sent direct from the supplier.

It might state this on the website and i may of missed it, but it is slightly mis-leading and just thought i would let you all know to save you the hassle in future.

Ive rang 888 and they said it should be here tomorrow or monday.


Thanks

Gaz

0.0.1 CB15 Amel Corn - Billy
1.0.0 CB16 Brazilian Rainbow Boa - Hunter

DannyBrown91
Fully Grown Corn

United Kingdom
3070 Posts

Posted - 28/01/2010 :  12:16:10  Show Profile  Click to see DannyBrown91's MSN Messenger address  Reply with Quote
Glad it weren't me, if the parcel force fella had just laughed when i told him it was incomplete he'd of been asleep on my doorstep for about an hour.

Glad its all sorted out for you now though.

0.0.1 Ghost Corn - Casper
0.0.1 Diffused Corn - Reggie
0.0.1 Amel Corn - Candy A.K.A Baby
1.0 Commom BCI - Rocky

0.1 Japanese Akita - Sasha

Location: Liverpool

Edited by - DannyBrown91 on 28/01/2010 12:16:51
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SexyBear77
Fully Grown Corn

United Kingdom
3796 Posts

Posted - 28/01/2010 :  12:20:57  Show Profile  Reply with Quote
Thats very annoying!! Your poor girlfriend, I would have been fuming aswell!!

I got my Vivexotics off ebay, dirt cheap and fast delivery, if you want the link for future use I can find it for you.

9.11 Cornsnakes
1.1 Hogg island boas
1.0 Dwarf Burmese python

Location: Watford
Website- http://rassnakes.yolasite.com/
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Gaz_1989
Yearling

United Kingdom
931 Posts

Posted - 28/01/2010 :  12:23:45  Show Profile  Reply with Quote
Im sure he only laughed at her because shes a little 5' something, 9 stone woman (whos 8 months pregnant), i doubt he would of laughed at a 6' and 17 stone bloke, lol.

Sexybear - post the link yeh please, i think ive seen the guy who deals with vivexotic on ebay.

I like 888 reptiles, but there is deffinitely some confusion here.

Thanks

Gaz

0.0.1 CB15 Amel Corn - Billy
1.0.0 CB16 Brazilian Rainbow Boa - Hunter

Edited by - Gaz_1989 on 28/01/2010 12:23:55
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lmfastcars
Hatchling

United Kingdom
360 Posts

Posted - 28/01/2010 :  12:27:08  Show Profile  Click to see lmfastcars's MSN Messenger address  Reply with Quote
Thanks for sharing gaz, sorry to hear about your viv not turning up.


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DannyBrown91
Fully Grown Corn

United Kingdom
3070 Posts

Posted - 28/01/2010 :  12:46:45  Show Profile  Click to see DannyBrown91's MSN Messenger address  Reply with Quote
quote:
Originally posted by Gaz_1989

Im sure he only laughed at her because shes a little 5' something, 9 stone woman (whos 8 months pregnant), i doubt he would of laughed at a 6' and 17 stone bloke, lol.

Sexybear - post the link yeh please, i think ive seen the guy who deals with vivexotic on ebay.

I like 888 reptiles, but there is deffinitely some confusion here.

Thanks

Gaz



How did you know i was 6', 17stone?

6'3 actually

0.0.1 Ghost Corn - Casper
0.0.1 Diffused Corn - Reggie
0.0.1 Amel Corn - Candy A.K.A Baby
1.0 Commom BCI - Rocky

0.1 Japanese Akita - Sasha

Location: Liverpool
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SexyBear77
Fully Grown Corn

United Kingdom
3796 Posts

Posted - 28/01/2010 :  12:47:38  Show Profile  Reply with Quote
This guy has a store with all sorts of other stuff-
http://cgi.ebay.co.uk/Vivexotic-VX36-Beech-Wooden-Vivarium-Beech-VX-36_W0QQitemZ190365820343QQcmdZViewItemQQptZUK_Pet_Supplies_Reptiles_Spiders_Insects?hash=item2c52afe5b7#ht_1985wt_1167

9.11 Cornsnakes
1.1 Hogg island boas
1.0 Dwarf Burmese python

Location: Watford
Website- http://rassnakes.yolasite.com/
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DannyBrown91
Fully Grown Corn

United Kingdom
3070 Posts

Posted - 28/01/2010 :  12:51:04  Show Profile  Click to see DannyBrown91's MSN Messenger address  Reply with Quote
Wow they are cheap. Will have to have a look at his site when i order my vivs.

0.0.1 Ghost Corn - Casper
0.0.1 Diffused Corn - Reggie
0.0.1 Amel Corn - Candy A.K.A Baby
1.0 Commom BCI - Rocky

0.1 Japanese Akita - Sasha

Location: Liverpool
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SexyBear77
Fully Grown Corn

United Kingdom
3796 Posts

Posted - 28/01/2010 :  12:53:22  Show Profile  Reply with Quote
Yep, very good price.

9.11 Cornsnakes
1.1 Hogg island boas
1.0 Dwarf Burmese python

Location: Watford
Website- http://rassnakes.yolasite.com/
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Gaz_1989
Yearling

United Kingdom
931 Posts

Posted - 28/01/2010 :  13:21:55  Show Profile  Reply with Quote
quote:
Originally posted by DannyBrown91

quote:
Originally posted by Gaz_1989

Im sure he only laughed at her because shes a little 5' something, 9 stone woman (whos 8 months pregnant), i doubt he would of laughed at a 6' and 17 stone bloke, lol.

Sexybear - post the link yeh please, i think ive seen the guy who deals with vivexotic on ebay.

I like 888 reptiles, but there is deffinitely some confusion here.

Thanks

Gaz



How did you know i was 6', 17stone?

6'3 actually



Lol, youve got 3 inches on me... This is a family forum though so we dont want any of that! Lmao.

Thanks alot for the link sexy bear.

0.0.1 CB15 Amel Corn - Billy
1.0.0 CB16 Brazilian Rainbow Boa - Hunter
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Fernando Pierre
Hatchling

South Africa
224 Posts

Posted - 28/01/2010 :  14:38:35  Show Profile  Reply with Quote
Shame man! RIP there heads off big time!!


1.0.0 Snow Corn- Diablo
1.0.0 Ball Python
1.0.0 Tri-coloured honduran - Feta (R.I.P. my love!!!You will never be forgoten!)

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Gaz_1989
Yearling

United Kingdom
931 Posts

Posted - 28/01/2010 :  14:44:48  Show Profile  Reply with Quote
quote:
Originally posted by Fernando Pierre

Shame man! RIP there heads off big time!!



What does that mean? Lol. Whos resting in peace???

0.0.1 CB15 Amel Corn - Billy
1.0.0 CB16 Brazilian Rainbow Boa - Hunter
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Kehhlyr
ǝʞɐɔ sǝʌoן

United Kingdom
8173 Posts

Posted - 28/01/2010 :  15:57:21  Show Profile  Visit Kehhlyr's Homepage  Click to see Kehhlyr's MSN Messenger address  Reply with Quote
quote:
Originally posted by Gaz_1989

Just to let anyone know...

If you place an order with 888 Reptiles which includes a viv-exoic viv then the viv does not arrive with the rest of the order.

Ive just had my missus on the phone in tears (im at work) because my heat mat, thermometer and accessories arrived but the vivarium did not.

And when she told the parcel force guy the order was incomplete he just laughed at her and told her to sign. Needless to say i was fuming by this time and parcel force have had a very angry customer on the phone ready to rip the head off one of there delivery drivers!.......


Can I clarify something here; Did you sign for the viv as well, even though you weren't taking delivery of it?

-=Kehhlyr - The Resident Loon

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reptiledanny
Sub Adult

United Kingdom
1809 Posts

Posted - 28/01/2010 :  16:03:23  Show Profile  Reply with Quote
you can get cheaper than that 3 ft. go on homes4reptiles, they charge 55 for a 3ft. dirt cheap. thats where i am getting mine from in a week or so.


1.1 royal pythons 0.1 hog island boa 1.0 corn snake
sig made by stapey
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DannyBrown91
Fully Grown Corn

United Kingdom
3070 Posts

Posted - 28/01/2010 :  16:06:15  Show Profile  Click to see DannyBrown91's MSN Messenger address  Reply with Quote
quote:
Originally posted by reptiledanny

you can get cheaper than that 3 ft. go on homes4reptiles, they charge 55 for a 3ft. dirt cheap. thats where i am getting mine from in a week or so.



Are they the VX range?
That fella who SB said sells the LX range for around that price. The VX range are deeper. I belive the LX are around 12 or 15 inches deep and the VX are 18.5 inches deep.

Edit: Just checked the LX range is £54.99 but the VX range is 71.99 so the supplier who SB gave the link to is infact cheaper.
If you plan on getting the LX range have a look on rocketpets, that is the website of the supplier who SB stated, he may well have the LX range for cheaper but i'm not sure. However if you decide you want your viv a little deeper to give your corn more space it is deffinitely worth having a look at the Rocketpets website.

The VX range is what i plan on getting when i move my snakeys up to a viv,although that could be a while away.
Thanks to SB for giving us the link

0.0.1 Ghost Corn - Casper
0.0.1 Diffused Corn - Reggie
0.0.1 Amel Corn - Candy A.K.A Baby
1.0 Commom BCI - Rocky

0.1 Japanese Akita - Sasha

Location: Liverpool

Edited by - DannyBrown91 on 28/01/2010 16:14:08
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SexyBear77
Fully Grown Corn

United Kingdom
3796 Posts

Posted - 28/01/2010 :  16:23:48  Show Profile  Reply with Quote
Your very welcome!! It is indeed a good price for the VX range, the extra floor space is really noticeable and they are quality vivs. I would rather pay an extra tenner or so for real value for money.

9.11 Cornsnakes
1.1 Hogg island boas
1.0 Dwarf Burmese python

Location: Watford
Website- http://rassnakes.yolasite.com/
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Gaz_1989
Yearling

United Kingdom
931 Posts

Posted - 28/01/2010 :  16:35:22  Show Profile  Reply with Quote
Kehhlyr - yeh she signed the delivery note, which included the viv.

This is really bad on the part of 888/parcel force IMO.

The delivery note says...

Heatmat
Viv
Thermometer
Plastic Plants x 2

So you have to sign for the lot, when in fact the viv is a completely different order apparently.

Gaz

0.0.1 CB15 Amel Corn - Billy
1.0.0 CB16 Brazilian Rainbow Boa - Hunter
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DannyBrown91
Fully Grown Corn

United Kingdom
3070 Posts

Posted - 28/01/2010 :  17:30:37  Show Profile  Click to see DannyBrown91's MSN Messenger address  Reply with Quote
quote:
Originally posted by Gaz_1989

Kehhlyr - yeh she signed the delivery note, which included the viv.

This is really bad on the part of 888/parcel force IMO.

The delivery note says...

Heatmat
Viv
Thermometer
Plastic Plants x 2

So you have to sign for the lot, when in fact the viv is a completely different order apparently.

Gaz



The only thing is if the viv didnt turn up and you had to get in touch with them they would have a delivery note signed by you saying that you got all the items and you could potentially lose out.

Big flaw on 888/parcel forces side.

0.0.1 Ghost Corn - Casper
0.0.1 Diffused Corn - Reggie
0.0.1 Amel Corn - Candy A.K.A Baby
1.0 Commom BCI - Rocky

0.1 Japanese Akita - Sasha

Location: Liverpool
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Gaz_1989
Yearling

United Kingdom
931 Posts

Posted - 28/01/2010 :  17:48:55  Show Profile  Reply with Quote
Yeh i know mate, i told my missus she shouldnt of signed. I would of given him the 3 items back and told him i wanted all or nothing.

As you say, big flaw on there part. Im not sure whos to blame here, probably 888.

The viv should be on a seperate delivery note to the rest of the items surely, as it wasnt dispatched at the same time as everything else.

Gaz

0.0.1 CB15 Amel Corn - Billy
1.0.0 CB16 Brazilian Rainbow Boa - Hunter
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Kellog
the nice one

United Kingdom
7308 Posts

Posted - 29/01/2010 :  04:45:09  Show Profile  Reply with Quote
So sorry you (and your OH, who definitely does not need to be dealing with this in her state!) had this happen to you. I do hope it is sorted out ok, with no arguments about her signing a delivery note and supposedly accepting all the items.

BUT it has been a good warning to all of us to be very careful about where we order from, reading the small print and being careful what we accept and sign for on delivery....so thank you for that.

Give my love to your OH, hope she wasnt too upset at being laughed at .

xxx


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Gaz_1989
Yearling

United Kingdom
931 Posts

Posted - 29/01/2010 :  08:56:03  Show Profile  Reply with Quote
Cheers Kellog, she was a bit upset yeh. I was fuming, its typical that something like this happens when shes on her own. Its always the same, she went shopping a few months ago and had some chav giving her grief in the car park, but it never happens when im with her. Its really annoying.

As for 888, i will write them an e-mail outlining the problem, up untill now i have been really satisfied with them but this is a real issue. I double checked the delivery note last night and the viv IS on there.

Cheers

Gaz

0.0.1 CB15 Amel Corn - Billy
1.0.0 CB16 Brazilian Rainbow Boa - Hunter
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