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coxymk2
Sub Adult
United Kingdom
1245 Posts |
 Posted - 03/02/2012 : 19:45:28
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| Ordered a viv wednesday afternoon it arrived at 8 this morning unfortunately 1 of the glass runners was broken. I couldnt believe how helpful they were and will get the runner by monday. Nice to find old fashioned customer care from a modern company. |
0.0.1 ANERY (Liquorice)
0.0.1 CAROLINA (Bangle)
0.0.1 AMEL (Boozer)
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Georgina
Fully Grown Corn
United Kingdom
2382 Posts |
Posted - 03/02/2012 : 20:02:47
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| Yeah they are quite good instore aswell. Thumbs up to seapets |
1.0 western hognose (hero)
1.0 phantom reverse pin dal brindle crested gecko (goyle)
0.2 red dal red harly (sprite) 99% full pin Harley crested gecko (TuLong)
0.0.3 miomantis paykullii
0.0.3 Bombina orientalis (oriental fire bellied toad)
0.3 fancy mice (snap, crackle and pop)
1.0 yorkshire terrier (jasper)
2.1 cats (echo, shadow and pokey) |
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Auld Baldy
Ikea's Pimp
United Kingdom
1619 Posts |
Posted - 03/02/2012 : 20:36:33
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| Just out of curiosity, was it a VivExotic and the glass jamming on the runner? |
1.0.0: Miami Normal: Taggart
0.0.1: Carolina Normal: Wee Woody
0.0.1: Grey Rat Snake: Mirkey
0.0.1: Amel Corn: Blaze
1.0.0: Carpet Python: Vambo
0.0.1: MBK: Fester
0.0.1: Florida King Snake : Rattler (Rattle & Hum)
0.0.1. California King Snake: El Diablo Diego
0.2.0 Tarantulas : Ermintrude & Euphemia. |
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Redshift Spec
Hatchling
379 Posts |
Posted - 03/02/2012 : 20:50:53
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| I ordered a viv and there was a chip out of the glass, rang em up and got sent a new pane of glass. They are really good :) |
Frank (Amel Corn 1.0)
Felicity (Flick) (Normal Het Albino BCI 0.1)
Jack (Sunglow BCI 1.0)
Maisie (Hypo het Albino BCI 0.1)
Silver (Snow Corn 0.1)
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coxymk2
Sub Adult
United Kingdom
1245 Posts |
Posted - 03/02/2012 : 21:03:54
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| One of the runners had shattered on one end AB |
0.0.1 ANERY (Liquorice)
0.0.1 CAROLINA (Bangle)
0.0.1 AMEL (Boozer)
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Auld Baldy
Ikea's Pimp
United Kingdom
1619 Posts |
Posted - 03/02/2012 : 21:22:31
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It was the bottom plastic runner I had problems with. It was pinched and jammed the glass when trying to open it. Replacement was promptly sent out from SPS. I also contacted the manufacturers who just happen to be in Glasgow.  Had a chat with one of their reps and it turned out to be a fault in the extrusion process. They also sent me out a full replacement set of runners. Guess I'll just have to build a new stack now. What a bummer, eh!  |
1.0.0: Miami Normal: Taggart
0.0.1: Carolina Normal: Wee Woody
0.0.1: Grey Rat Snake: Mirkey
0.0.1: Amel Corn: Blaze
1.0.0: Carpet Python: Vambo
0.0.1: MBK: Fester
0.0.1: Florida King Snake : Rattler (Rattle & Hum)
0.0.1. California King Snake: El Diablo Diego
0.2.0 Tarantulas : Ermintrude & Euphemia. |
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Katie.Dublin
Sub Adult
Ireland
1560 Posts |
Posted - 03/02/2012 : 21:45:00
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| I'm dreading putting my vivexotic together next week! So excited to get it though! Hopefully it will be in by Tuesday :D Don't forget pics of yours when its decorated and inhabitted! |
     
0.1 normal (Miami) - Hugo
0.1 hypo Motley - Spunky
0.1 MBK - Tequila. RIP
Horses, bearded dragons, a red tailed boa constrictor, a tortoise, a cat and a dog |
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LarkaDawg
Hatchling
442 Posts |
Posted - 03/02/2012 : 22:00:58
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| Glad they sorted it out for you! My sister has a four foot vivexotic housing a chuckwalla (lizard) and the top runners are too high for the glass, whenever she tries to open it, she has to be careful not to push the glass into the viv O: I only recently learnt of this. But she can't be bothered to send it back- she seems to cope. But I know I wouldn't!! (note: idk where she bought it, not seapets!) |
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Okeetee Mick
Fully Grown Corn
United Kingdom
2308 Posts |
Posted - 03/02/2012 : 22:09:24
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| Larka, swap the runners over, the top runners are deeper than the bottom ones so you can slip the glass up and into the bottom runners. |
0.1.0 Okeetee (Sookie) 0.1.0 Powder (Luna) 0.1.0 Bloodred (Arlene) 0.1.0 Caramel Stripe (Tara)
0.1.0 Ghost (Crystal) 0.1.0 Caramel (Jessica) 0.1.0 Lavender Stripe (Portia) 1.0.0 Platinum (Godric)
0.1.0 Thayers King (Lettie Mae) 0.1.0 Albino Blairs King (Lorena) 0.1.0 Russian Ratsnakes (Pam)
0.1.0 Korean Ratsnake (Katerina) 1.0.0 Russian Ratsnake (Lafayette)
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Hissyfit
Fully Grown Corn
United Kingdom
2214 Posts |
Posted - 04/02/2012 : 13:18:27
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quote:
Originally posted by Katie.Dublin
I'm dreading putting my vivexotic together next week! So excited to get it though! Hopefully it will be in by Tuesday :D Don't forget pics of yours when its decorated and inhabitted!
They go together very easily, wouldn't think you'd have any problems building it |
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Edited by - Hissyfit on 04/02/2012 13:19:22 |
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Dancross0
Sub Adult
United Kingdom
1315 Posts |
Posted - 04/02/2012 : 13:26:17
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This is all good to know. I've just had a new lodger move in, so I've got spare cash to get vivs and decor!
SPS for the decor and Seapets for the vivs! |
Aguna CB11 Anery - Typhon CB12 Amber - Plissken CB08 Carolina - Iara CB11 Caramel
Indra CB12 Lavender (?) - Evren CB12 Carolina (?) - Ophis CB11 Hypo Lavender - Sirae CB11 Ghost Motley
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ScalySituation
Fully Grown Corn
United Kingdom
5292 Posts |
Posted - 04/02/2012 : 14:12:48
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| Their prives do seem crazy good on the vivs, on average how long does it take to put one together? |
1.0.0 Butter motley corn (Sheldon)
0.1.0 Caramel Corn (Maggie)
0.1.0 Caramel motley corn (Echo)
1.0.0 Cat (Angus)
1 mealworm colony
RIP Skye x
Sleep well Sonny, Mummy loves you xx
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Okeetee Mick
Fully Grown Corn
United Kingdom
2308 Posts |
Posted - 04/02/2012 : 15:07:03
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3ft vivs with sealing, light fittings, mats and making escape proof an hour should do it. I picked up 5 this morning from SPS, now just got to find the time to build!
Got 2 4ft EX ones and these take a little longer and is easier with two of you. |
0.1.0 Okeetee (Sookie) 0.1.0 Powder (Luna) 0.1.0 Bloodred (Arlene) 0.1.0 Caramel Stripe (Tara)
0.1.0 Ghost (Crystal) 0.1.0 Caramel (Jessica) 0.1.0 Lavender Stripe (Portia) 1.0.0 Platinum (Godric)
0.1.0 Thayers King (Lettie Mae) 0.1.0 Albino Blairs King (Lorena) 0.1.0 Russian Ratsnakes (Pam)
0.1.0 Korean Ratsnake (Katerina) 1.0.0 Russian Ratsnake (Lafayette)
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Edited by - Okeetee Mick on 04/02/2012 17:57:31 |
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Seapets
